Return / Exchange Policy

At Attirica, we strive to ensure that every shopping experience is smooth, reliable, and satisfying. We take great care in delivering high-quality pieces; however, we understand that fit and fabric preferences may vary.

To support our customers, we offer return or exchange options within 7 days of receiving your order, subject to the conditions outlined below.

📌 All return or exchange requests must be submitted through our website within 7 working days of delivery.

1. Eligibility for Exchange / Refund

To qualify for an exchange or refund, the item must be:

• Unused

• In the same condition as received

• Returned in its original packaging

⚠️ Exchanges are permitted only if the product is received defective, and a proper parcel opening video is mandatory.

❌ No Exchange / No Return on size-related issues
❌ No Cancellation or Refund once the order has been placed

2. Non-Returnable Items

The following items are not eligible for return or exchange:

• Intimate apparel

• Swimwear

• Final sale or discounted items

3. Refund / Exchange Process

To initiate a return or exchange:

• Contact our customer support at 📧 customer.segreta@gmail.com

• Provide your order number, parcel opening video, and relevant details

Once the returned item is received and inspected, you will be notified via email regarding approval or rejection.

✅ If approved, a credit note will be issued and applied to your original payment method within 1–2 business days.

4. Damaged or Defective Items

If you receive a damaged or defective product, please notify us immediately at
📧 customer.segreta@gmail.com

Upon verification, we will arrange a replacement, including applicable shipping costs.

5. Contact Us

For any questions or assistance regarding returns or exchanges, please reach out to us at:
📧 customer.segreta@gmail.com

We look forward to styling you again at ATTIRICA.

Attirica — Where Elegance Meets Modernity, one timeless piece at a time.